Terms of service

Terms of Service

Welcome to the online store of Bourdousis Hospitality. By accessing and using our website, as well as by placing an order, you accept these Terms of Service.

General Information

The online store www.bourdousishospitality.gr offers hospitality products, guest kits, amenities, and professional solutions for hotels, villas, Airbnb properties, and tourist accommodations.

The company reserves the right to modify, update, or change these terms without prior notice. Any changes take effect from the moment they are published on the website.

Products and Availability

We make every reasonable effort to ensure that product information, images, descriptions, and prices are accurate and up to date.

However, slight variations may occur in colours, packaging, or product features, depending on the supplier or production batch.

Product availability may change without prior notice. If a product becomes unavailable after an order has been placed, we will contact the customer regarding a replacement, waiting period, or order cancellation.

Prices and Payments

All prices are listed in euros and include or exclude VAT according to the indication displayed on the online store.

The company reserves the right to change prices without prior notice. The price applicable to each order is the price displayed at the time the purchase is completed.

The available payment methods are displayed at checkout.

Orders

The completion of an order through the website constitutes an offer to purchase by the customer. The order is considered accepted once it has been confirmed by the company.

The company reserves the right to refuse or cancel an order in cases of pricing errors, product unavailability, suspicious transactions, or inability to contact the customer.

Business and Custom Orders

For large business orders, custom packaging, private label products, or special hospitality solutions, the terms, delivery times, quantities, and prices are agreed separately with the customer.

Custom or private label orders cannot be cancelled or returned after confirmation and once the production or procurement process has started, unless there is a proven defect or an error on the company’s part.

Intellectual Property

All content on the website, including logos, photographs, texts, graphics, designs, and trademarks, is the intellectual property of Bourdousis Hospitality or its lawful rights holders.

Copying, reproducing, distributing, or using any content without prior written permission is prohibited.

Limitation of Liability

Bourdousis Hospitality shall not be held liable for any direct or indirect damages that may arise from the use of the website, technical issues, temporary unavailability, or delays caused by third-party providers.

Applicable Law

These terms are governed by Greek law. Any dispute that may arise shall fall under the jurisdiction of the competent Greek courts.